I love Zotero, and I use it for all kinds of projects: collecting background research for patrons’ research questions, sharing citations with staff for ongoing projects in the library, collaborating with folks at other institutions. Right now I’m using it to collect cites for an article I’m working on with a colleague at Colorado State University.
Sadly, Zotero is kind of flailing, because I’m trying to export records from an Ebsco database and…it’s not working. Not by clicking the browser bar icon in the search results (list or individual item), not by going to the database’s “Export to bibliographic manager” options and choosing “Direct export” and hitting “Save,” not by saving as BibTeX or generic or XML or MARC21 or any other format, and saving as .txt or .html and then importing directly to Zotero. Not anyway, not anyhow. Every single time I try it, I get:
(I’ve already gone through all the suggested fixes for translator issues–it’s not any of them.)
Looking into the Zotero help forums, I see repeated questions from users about how to get Ebsco databases to talk to Zotero, going back two years. The problems get resolved, then new problems crop up. Some days it works, some days it doesn’t. (That’s been my experience too–some days I can export directly and easily from an Ebsco database, some days I can’t. No idea why.)
Ebsco is kind of a major database vendor, no? And Zotero is pretty widely used, yes? Shouldn’t this be a no-brainer? Especially considering that the database I’m using is Library, Information Science & Technology Abstracts. Isn’t it kind of ironic that I (an information professional) have spent forty minutes struggling to get this to work?
I’ll be posting to the forums, and continuing to try–if I get this figured out, I’ll post more here.
ETA: After all that, an update to Zotero fixed the problem. Sigh. Keeping this post up as a lesson to myself.